Privacy Policy

Hometown Dental Partners ("we," "us," or "our") values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and share information in accordance with applicable state and federal laws, including the Health Insurance Portability and Accountability Act (HIPAA).

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1. Information We Collect

We collect information to provide high-quality dental care and a seamless digital experience.

• Personal and Health Information: When you schedule an appointment or contact us, we may collect your name, phone number, email address, appointment details, and limited health information necessary to provide dental care and related services.

• Non-Personal Information: We use tools like Google Analytics and Microsoft Clarity to collect non-identifiable data such as browser type, IP address, pages viewed, and website interactions.

• Cookies: Our website uses cookies to enhance user experience, analyze traffic, and support marketing campaigns. You can adjust cookie preferences through your browser settings.

 

2. How We Use Your Information

Your information is used solely for treatment, payment, healthcare operations, and practice-related communications. This includes:

• Scheduling and managing appointments.

• Providing dental services and responding to inquiries.

• Improving website functionality and user experience.

• Ensuring compliance with legal and regulatory requirements.

 

3. SMS and Email Communications

If you opt in to receive SMS text messages or emails from us, these communications may include appointment reminders, confirmations, recall or reactivation messages, and requests to complete required forms prior to your visit.

• Opt-Out (SMS): You may opt out of SMS messages at any time by replying STOP.

• Opt-Out (Email): You may opt out of emails using the unsubscribe link provided in the message or by contacting our office directly.

 

4. Sharing Your Information

We do not sell your personal information. We share your data only in the following circumstances:

• Operations Support: We may share information with service providers or subcontractors (such as messaging platforms or appointment software) that support our operations. This is done only as necessary to deliver our services in compliance with HIPAA.

• Third-Party Analytics: We share non-identifiable data with platforms like Google Analytics and Microsoft Clarity.

• Legal Requirements: We may share information with law enforcement or government entities if required by law.

 

Mobile Privacy Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

 

5. Data Security

We use industry-standard security measures to protect your personal information. However, no system can guarantee complete security. Please notify us immediately if you suspect unauthorized access to your data.

 

6. Your Rights

As a Texas-based business, we comply with applicable state and federal privacy laws. You have the right to:

• Access, correct, or delete your personal information.

• Request information about how your data is used.

• Restrict certain types of data processing.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies independently.

 

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: admin@hdp.dental